Current Biosecurity Level

  • Dairy
  • Beef
  • Poultry
  • Swine

Threat Levels Protocols

The following charts briefly describe some of the protocols and precautions that are in place to protect our customers from bio-security hazards. At Grand Valley Fortifiers we take bio-security extremely seriously and are always working to provide the best and safest possible environment for our customers and their livestock.

Click one of the tabs below to learn more about each Biosecurity level:

In an effort to keep our Delivery Team safe, healthy and intact and to help our customers maintain normal operations during this uncertain time, we wanted to inform you of the enhanced protocols that we are putting in place. Our delivery drivers will be following these protocols effective immediately, in addition to the existing Bio-Security protocols that we already have in place in order to continue to protect our staff and our customers.

  • We will continue to supply the following products to our staff. Product supply will be inspected each morning before departure.
    • Disposable gloves
    • Dust masks (one box per truck for now)
    • Prevail disinfecting wipes
    • Prevail ready to use (RTU) disinfectant
    • Toilet Paper
  •  If there are products that are needed that are not listed above, staff members shall request it and we will look at acquiring them as quickly as possible.
  • Additional cleaning and disinfecting supplies have now been made available to our staff.
  • In an effort to maintain social distancing we ask that only two drivers be in the driver’s room at any given time and to maintain as much distance apart as possible.
  • Each day the driver’s room will be wiped down with disinfecting wipes with special attention to the most common touchpoints.  This is in addition to the regular cleaning done at night (who have been asked to focus on the most common touchpoints as well).
  • Drivers should wear disposable gloves at all times and will change their gloves after every visit to a customer’s farm.
  • GVF drivers who deliver feed and supplies to customers are asked to avoid any personal interaction with customers to the extent possible. Where interaction is required GVF drivers will maintain the social distancing recommendation of at least 6 feet and keep conversations brief.
  • Staff who handle materials provided by customers are asked to sanitize their hands and put on a new pair of gloves as the COVID-19 coronavirus can remain on plastic for up to two days.
  • Please remind customers who are given materials provided by GVF staff to immediately sanitize the materials and wash their hands.
  • After each farm visit, GVF staff will sanitize their hands, wipe down the external and internal surfaces of their trucks and replace their gloves.
  • When fueling up GVF vehicles, staff must wear disposable gloves and replace said gloves with new ones after pumping and paying.
  • GVF strongly recommends staff bring their own lunch and beverages so they do not need to purchase anything from restaurants or coffee shops.
  • If using a drive-thru, staff must heavily sanitize their hands afterward and replace their gloves.
  • When using any public or private restroom strict biosecurity measures need to be taken.
  • GVF staff will practice good hygiene measures, this includes:
    • Use recommended and effective hand washing techniques.
    • Use an alcohol-based hand sanitizer or wipes if you do not have access to soap and water.
    • Avoid touching your mouth, nose or eyes with unwashed hands.
    • Cough or sneeze into the crook of your elbow.
    • If you cough or sneeze into a tissue or wipe your eyes, discard the tissue and wash your hands.
    • Avoid visiting hospitals or long-term care centers.
    • Avoid public gatherings.
    • Avoid congregation with your co-workers and if you need to meet, maintain the six (6) foot social distancing recommendation.
    • Wipe down your working area at the end of each day (steering wheel, cell phone, shifter handle, door handle, etc.)
    • If you have coughed or sneezed and have not washed your hands, you are to immediately wipe down any common surfaces you touched.
    • Avoid direct contact greetings such as handshakes, hugs, etc.
High Threat Level Protocol is to be implemented in conjunction with an outbreak and as a supplement to CFIA guidelines.

Truck Washing: Daily, off-site, disinfect prior to returning to GVF. Wash between stops if necessary and/or at CFIA designated locations.
Ramps & Carts: No cart use for bags or drums.
Driver’s Boots and/or Clothing: Each day starts with a clean change of clothes. On farm, before exiting or re-entering the driver’s door area disinfect soles of footwear. Upon exiting the cab and before setting foot on the ground driver to apply boot coverings. Boot coverings are to be replaced as necessary throughout the delivery before they are worn through. A new pair of boot coverings (that do not touch the ground or bumper) to be applied each time the truck box is accessed. Boot coverings to be disposed of inside a clean plastic boot bag or garbage bag and disposed of at the off-site wash location or at GVF in the designated garbage bin(s).
Hand/gloves Sanitation: Wear disposable gloves and/or gloves that can be disinfected. Disinfect gloves if utilized during the delivery. Before entering or re-entering the cab cleanse hands with hand sanitizer. Disposable gloves to be disposed of into a clean plastic boot or garbage bag and disposed of at off site wash location or at GVF in the designated garbage bin(s)
Mini Pallet Return: Mini Pallets may not be returned.
Invoices & Delivery Tickets: All paperwork to be left on farm and within close proximity to the delivery.
Drums: Drums can not be delivered as ramps are not being utilized.
Blow Pipes: Ideally use customer supplied blow pipes. If no blow pipes are supplied, use GVF pipes. Every possible caution needs to be taken to keep the pipe as bio-secure as possible. If necessary, use blow pipe covers to help keep the pipes from becoming soiled. Blow down pipe and spray with GVF approved disinfectant before putting back into the vehicle compartment.
Product Returns: No product returns will be accepted at this time.
Disposal of Plastic/Blue Boot Covers: preferably all disposable items used during delivery will be left on farm to be disposed of. Or drivers are to place items in a clean plastic boot or garbage bags and disposed of at the designated off-site locations where the truck is washed or at GVF in the designated garbage bin(s).
On Farm: Stay within close proximity of the truck, do not enter any building on the farm that houses animals. Call ahead with E.T.A. to inform the customer of the delivery and to receive any delivery instructions. Only use designated access points to farm. If available review customer specific site plan to know where you can travel on farm. Follow customer specific and/or CFIA specific on farm protocols.
Food: Delivery staff must consume all food in food service establishments or in the cab of their vehicle, never on-farm or in the box of the truck.

Truck Washing: Washed and disinfected daily, washed between stops if necessary.
Ramps & Carts: Limited use – only on non-affected species farms. Always follow customer specific protocols with regards to using of cart.
Driver’s Boots and/or Clothing: Each day started with a clean change of clothes. Upon exiting the cab and before setting foot on the ground driver to apply boot coverings. Boot coverings are to be replaced as necessary throughout the delivery before they are worn through. A new pair of boot coverings (that do not touch the ground or bumper) to be applied each time they enter the truck box. Boot coverings to be disposed of inside a clean plastic boot bag or garbage bag and disposed of at GVF.
Hand/Glove Sanitation: before re-entering the cab of the truck cleanse hands with hand sanitizer and/or disinfect gloves.
Mini Pallet Return: mini pallets may be returned from non-affected species farms following GVF pallet return protocol.
Invoices & Delivery Tickets: leave all paperwork on farm according to customer’s requirements without causing further exposure to areas of the farm not previously accessed.
Drums: may only be unloaded with the ramp by landing them on two compost mats, the customer is responsible for transporting them further onto the farm.
Blow Pipes: use customer supplied blow pipes if available, if not then blow off pipes and spray with GVF approved disinfectant before putting back into the truck.
Product Returns: non-soiled products may be returned to GVF provided it has not been in a building that houses animals and has been authorized by GVF or Farmacy staff.
Disposal of Plastic / Boot Covers: bags of disposable items worn on farm are to be disposed of at GVF in the designated garbage bin
On Farm: Always follow customer specific on farm protocols combined with GVF’s.
Food: Delivery staff must consume all food in food service establishments or in the cab of their vehicle, never on-farm or in the box of the truck.
Truck Washing: Washed and disinfected daily
Ramps & Carts: full use, always follow customer specific on farm protocols with regards to use of cart. Always clean and disinfect after each use.
Driver Boots and/or Clothing: always follow customers specific on farm protocol – weather, safety, and conditions permitting. If used, plastic boots should be disposed of into a clean plastic boot or garbage bag and disposed of at GVF in the designated garbage bin.
Hands / Glove Sanitation: cleanse hands and disinfect gloves as necessary.
Mini Pallet Return: mini pallets may be returned following GVF pallet return protocol.
Invoice & Delivery Ticket: leave all paperwork on farm according to customer’s requirement.
Drums: may be unloaded and placed on farm using the cart and ramp.
Blow Pipes: try to keep pipes as clean as possible during the delivery and if necessary, sweep off and disinfect before putting back into the vehicle compartment.
Product Returns: non-soiled products may be returned to GVF provided it has been authorized by GVF or Farmacy staff.
Disposal of Plastic / Boot Covers: disposable items worn on farm are to be disposed should be disposed of at GVF in the designated garbage bin.
On Farm: follow customer specific protocol.

New Delivery Tracking Service from Grand Valley Fortifiers

This new service now allows our customers to track their GVF premix orders in real-time. This service has been created to allow for easier management of your busy days. By knowing exactly when your order is going to arrive you can maximize your efficiency and be on-site to receive the delivery if needed, without wasting valuable time not knowing when your order is going to arrive. Customers who want to take advantage of this helpful service have two options to do so

GVF Order Tracker

GVF Order Tracker option can be accessed anytime by simply typing in your Location ID number(s) and clicking Track on the widget below. This will tell you the Estimated Time of Arrival (ETA) of your delivery! To request your Location ID number(s) please contact GVF Customer Service at 1-800-567-4400 or click here to email them. Once you have your Location ID number(s) you will be able to track all your present and future orders as your Location ID does not change. Please note this service is only available for deliveries shipped on our GVF delivery trucks. It is not available for GVF orders delivered on our partner Floradale Feed Mill trucks or for DSC orders.


GVF Active Alert

GVF Active Alert is the second and more powerful option to track your order. Once you’ve signed up, this new service will send you delivery updates, via text message or e-mail, on the status of your delivery. Text or email notifications are programmed to be sent once the truck leaves the GVF yard with an initial ETA, 45 minutes prior to your delivery, when the truck arrives at your farm and once the delivery has been made. Text and e-mail frequency can also be customized to your preference. To sign up for this service on all future orders please call GVF Customer Service at 1-800-567-4400 or click here to e-mail us. Please note that standard text message and data rates apply as per your personal mobile phone plan. This service is only available for all deliveries shipped on our GVF delivery trucks. This service is not available for GVF orders delivered on our partner, Floradale Feed Mill trucks or for DSC orders.

Contact Us

1-877-625-4400

519-621-4400

PO Box 726

Cambridge Ontario

N1R 5W6